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Are you worried about paying your electric bill?

Monday | March 23, 2020
All News

We don't want to add more stress to your lives in this time of unknowns - the last thing you should worry about is the reliability of your electric service. If you're worried about being able to pay your bill, contact us. We have programs in place and want to help you.

Through November 2020, Adams Electric Cooperative is voluntarily placing our disconnections for nonpayment on hold in response to the COVID–19 pandemic. In addition, all new late fees will be temporarily waived. Phone hours have been expanded to Monday - Friday, 6:30 a.m. - 7 p.m. to be more available to answer member questions and better assist members with setting up payment arrangements, etc.

 The Adams Electric board of directors authorized $1 million to be returned to members through a Special Member Credit to help offset any economic hardships they may be facing during this unprecedented time.

We recognize the hardship that many of our members are facing currently. Through November 2020, the co-op has attempted to reach out to members with past due balances to offer support and review a number of programs the co-op has in place to help..

While you are working from home, cooking more, trying to keep your family entertained, and researching an unknown situation remember you’re using more electricity. Keep this in mind when your next electric bill comes and try to be conscious while you’re home of turning off lights and unplugging devices not in use. Track your usage through the SmartHub account management program or app.

Call 1-800-726-2324 for account questions.

Learn Where to Turn for Help .

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©2025 Adams Electric Cooperative, Inc. All Rights Reserved

  • MY BILL
    • PAYMENTS
      • My Bill Explained
      • View/Pay My Bill
      • Ways to Pay
    • RATES
      • Current Rate Schedule
      • Incentive Rates
    • SERVICE
      • Begin/Discontinue Service
      • Update My Account
    • INFO
      • Ownership Rewards
      • Scams
  • MY CO-OP
    • THE CO-OP WAY
      • Co-op Principles
      • Member Rights And Responsibilities
      • Our Mission and Promises
      • Bylaws
    • ABOUT
      • Where we serve
      • Office Locations
      • Board of Directors
        • Director Responsibilities
      • Management Team
      • Our History
        • Adams' Timeline
      • Co-op University
    • JOIN
      • Careers At Adams Electric
      • Be A Co-Op Volunteer
        • Credentials and Election Committee
        • Member Engagement Group
        • Scholarship Committee
      • What is Co-op Owners?
      • Co-ops vote
      • New Member Packet
  • MY COMMUNITY
    • Project Helping Hand
    • Community Loan Fund
    • LED Area Lights
    • Co-op Connections
    • PSECU
  • MY EDUCATION
    • Scholarships
    • High Voltage Safety Demos
    • Youth Education
    • Rural Electric Youth Tour
    • Safety Quiz
    • Co-op University
  • MY PUBLICATIONS
    • Penn Lines
    • Brochures
    • Annual Report
    • Electric Installation Guide
    • Scheduling Procedure for Disconnection / Reconnection of Secondary Electric Service
  • MY ENERGY SAVINGS
    • MY USE
      • SmartHub
      • Solar Dashboard
      • Renewable/Alternative Energy
    • MY SERVICES
      • Audits
        • Home Efficiency Analysis
        • Business Energy Advisor
        • Walk-Through Energy Audits
      • CFL/LED Recycling
      • Generator Safety
      • Together We Save
    • MY PROGRAMS
      • U-Shift, U-$ave
        • U-Shift Air Conditioning
        • U-Shift Off-Peak Rate
        • U-Shift Water Heating
      • Lighting Options
      • Surge Protection
      • Member Power
    • MY PRODUCTS
      • Online Energy Store
      • Aero Energy
      • Filter Change
  • MY EV