Scam alert

Co-op encourages member awareness

The National Rural Electric Cooperative Association has received reports from various states where co-op members are receiving phone calls from fraudulent callers posing to be from the co-op and asking members to provide credit card or other financial account information and personally identifiable information over the phone. (Co-ops are not alone here, this is hitting utilities of all types.)

There are at least two versions of this scam -- one says that the member owes on his/her account and will have service shut-off unless payment information is provided immediately. The other is aimed more specifically at seniors. The caller claims the member can receive federal stimulus dollars to pay their utility bills or some sort of a bill credit, but they must first provide personal information (e.g. Social Security Number and utility account number). 

Please exercise caution when someone calls asking for personal information. If you receive a call from Adams Electric, or someone saying they are with Adams Electric, please contact the Call Center at 1-888-232-6732 to verify the call.

And remember, it is the co-op's policy to never contact its members to solicit personal information. When account payment, collections or disconnect services do become necessary, the co-op will only ask to verify the last four digits of the social security number of an established member.

Learn more about how the co-op protects you: Red Flag Policy

If you believe you are a victim of identity theft, consider filling out an Identity Theft Victims’ Complaint and Affidavit.

For more information about protecting yourself, visit the PA Attorney General's Office Web site. Additional information is available from the Federal Trade Commission's main site: http://www.ftc.gov/bcp/menus/consumer/data/idt.shtm.